Support Engineer

Posted by hephzibahgroups VERIFIED15 Jul 4:51 pmLagos Mainland, Lagos

A managed services IT company in Lagos State, requiring an engineer to join the team of support engineers. We manage, secure networks, infrastructures and information of our clients Our team is expanding all the time even though we take a very long time in matching new individuals to the company ethos. We are passionate about what we do, so too must any new recruits.

The successful candidate will be responsible for providing technical support on a wide range of IT solutions , particularly On windows Network . The candidate will be a good learner, Team player and with good customer service experience. Ability to present and detail technical issues. Attention to detail.

Ideally the candidate will have experience in any of the areas below:
Microsoft Certifications and ability to exhibit competence will be required
CCNA level certification or above an added bonus.
Technical support role ideally in a corporate environment an added bonus.
Knowledge of Networking and operating systems including Windows Server, PC, Windows Domain structure, Microsoft exchange server 2007, 2010, 2011,2013, UNIX, IPSO or Linux , Firewalls/VPN, TCP/IP, Email Systems (outlook versions), Knowledge of Virtualisation necessary , Content Security and Authentication systems
Security solutions, including but not limited to: Cisco Firewall, Sonicwall appliance, Trend Micro Anti-Virus or Sophos Anti-Virus Products.

Personal Attributes
Fluent and good English speaker
Strong work ethic
Strong Customer focus
Effective communicator with a positive and confident attitude both written and verbally
Aptitude for solving problems and acting on own initiative
A strong team player with a flexible approach
Highly motivated with a willingness to learn
Able to work under pressure with minimum supervision
Can demonstrate consistency in their work attitude
Must reside in Lagos

I do not want to be contacted by telemarketers.

IT / Telecom
Job type:
Full Time
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