Posted by Hootsuit Resources - VERIFIED EMPLOYER VERIFIED11 Feb 12:47 amIkeja, Lagos
Examine passenger documentation to determine destinations and to assign boarding passes.
Provide boarding or disembarking assistance to passengers needing special assistance.
Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
Check baggage and cargo and direct passengers to designated locations for loading.
Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
Prepare customer invoices and accept payment.
Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.
Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
Announce arrival and departure information, using public address systems.
Maintain computerized inventories of available passenger space and provide information on space reserved or available.
Confer with customers to determine their service requirements and travel preferences.
Trace lost, delayed, or misdirected baggage for customers.
Promote particular destinations, tour packages, and other travel services.
Provide clients with assistance in preparing required travel documents and forms.
Open and close information facilities, and keep them clean during operation.
Provide customers with travel suggestions and information sources, such as guides, directories, brochures, and maps.
Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
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