Platform Officer Needed

Posted by SYSTEMTOOLS NIGERIA LIMITED VERIFIED 3 Sep 10:53 pmYaba, Lagos

* Work with senior management to prioritize initiatives and ensure that they are aligned with business goals of Liquid Education and Academic Program Management.
* Define, plan and execute targeted initiatives
* Provide consultation and research on contact center technology. Maintain a current expert knowledge of products and services specific to contact centers
* Serve as the subject matter expert oncenter technologies
* Identify and apply contact center industry best practices
* Single-point of ownership for resolving critical technical issues working with others in IT and with vendors to ensure quick resolution and implementing measures to prevent recurrence
* Ensure high availability and performance for contact center technology and services


Industry:
Business / Corporate Management
Job type:
Full Time
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