IT officer

Posted by bsrecruit - VERIFIED EMPLOYER VERIFIED 8 Feb 11:57 amAmuwo Odofin, Lagos

Responsibilities:
installing and configuring computer hardware
operating systems and applications;
monitoring and maintaining computer systems
and networks;
talking staff or clients through a series of
actions, either face-to-face or over the
telephone, to help set up systems or resolve
issues;
troubleshooting system and network problems
and diagnosing and solving hardware or software
faults;
replacing parts as required;
providing support, including procedural
documentation and relevant reports;
following diagrams and written instructions to
repair a fault or set up a system;
supporting the roll-out of new applications;
setting up new users' accounts and profiles and
dealing with password issues;
responding within agreed time limits to call-
outs;
working continuously on a task until completion
(or referral to third parties, if appropriate);
prioritising and managing many open cases at
one time;
rapidly establishing a good working relationship
with customers and other professionals, such as
software developers;
testing and evaluating new technology;
conducting electrical safety checks on computer
equipment.
Skills/requirement
the ability to think logically;
a good memory of how software and operating
systems work;
excellent listening and questioning skills,
combined with the ability to interact confidently
with clients to establish what the problem is and
explain the solution;
the ability to work well in a team;
problem solving skills;
a strong customer focus;
the ability to prioritise your workload;
attention to detail.
Minimum of Nd,Hnd,Bsc,Pgd,Msc in any related course.
Minimum of 1-9years working experience.

I do not want to be contacted by telemarketers.


Industry:
IT / Telecom
Job type:
Full Time
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