Front Office Supervisor

Posted by culminate consulting - VERIFIED EMPLOYER VERIFIED27 Jan 4:56 pmKosofe, Lagos

Shoregate Hotels, A reputable hotel in Nigeria, requires the services of the position stated

Job Summary

As a front office supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.You will also ensure hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements.

Duties and Responsibilities

Ensure Outstanding customer care at all times.
Maintains a friendly, cheerful and courteous demeanour at all times.
Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.

Prerequisites

A positive attitude and excellent communication skills.
Experience of motivating and leading a winning team.
Ability to remain calm whilst under pressure.

Education:

Degree or Diploma in Hospitality Management is an asset or Graduates Bachelor Degree and/or Diploma in Hotel or other related field.
Computer Knowledge and experience in MS office programs.

Experience:

Minimum 2 to 3 years work experience as Front Office Associate / Front office cashier in a hotel.

 How to apply
Apply via the apply link provided

APPLICATION DEADLINE: 29th February, 2016

I do not want to be contacted by telemarketers.


Industry:
Hotels / Tourism
Job type:
Full Time
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