Posted by Aqual Best Solutions - VERIFIED EMPLOYER VERIFIED15 Mar 8:07 amLagos Mainland, Lagos
The Front Desk Officer works as part of the Administration and Facilities unit, monitoring and managing the flow of visitors and clients in an office.
As a Front Desk Officer you are in charge of reviewing the interest and purpose of guests who wish to gain entry within the office unit and must communicate with supervisors for reporting suspicious activity and denial of entry.
Responsible for time-keeping and recording all human transactions for external persons who wish to take up business with the company.
The Front Desk Officer is responsible for catering client-specific services when it comes meet-greets.
Provide specific adjustments to how guests are received, in relation to expected and walk in persons of interest.
Skills that Front Desk should posses The Front Desk Officer must be skilled with the use of professional communications etiquette over the phone and in person, having to interact with guests, clients and employees.
The Front Desk Officer maintains a safe and hazard free work environment by ensuring that guests and employees follow safety inspection rules when it comes to paraphernalia and materials brought into the workplace.
Work Related Expectations: A successful candidate should be skilled in the latest technology usage for telephony and computing. Knowledge on the use of a Headset and wired communications protocol is a must.
The Front Desk Officer should have great interpersonal skills, and the skill to communicate in a professional and pleasant demeanor.
The Front Desk Officer must have outstanding communication skills, as they will be interacting with all forms of persons who enter the office premises.
They should be able to adjust their communication style depending on who they interact with and client specific demands.
Qualifications and Requirement:
Good communication skill
minimum of ND/HND/BSc
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