Customer Service Representative

Posted by Prosperite Concept VERIFIED18 Jul 8:30 amShomolu, Lagos

Prosperite Concept was established in 2010 as a consultancy company. Prosperite has been helping tool in the hand of government in the reduction of unemployment In Lagos and every other part of Nigeria by providing truly global business opportunity. The Prosperite Difference has brought a better life to Thousands of people through the quality service the render Prosperite as at 31st October, established branches in twelve states in the country.
Prosperite provides services such as Human resource, capacity building, Branding and Packaging and business development services, through a wide range of technical activities, in support of private sector development. The focus is primarily on the development of Individuals, small and medium scale enterprises as a direct service provider, as well as in partnership with reputable organization and financial institutions and international development organizations.
Prosperite services are of high technical quality thanks to the qualifications of a strong team of multi-disciplinary consultants with backgrounds in research and socio-economic development, business management, accountancy, microfinance and investment banking.
OUR VISION
Our vision is to accomplish “zero tolerance to poverty” and as a result affect the financial life of individuals and business of small and medium enterprise by 2020.
OUR MISSION AND CORE VALUE
Our mission
Prosperite is a global family making a positive difference in the lives of people who seek optimal health and financial well-being.
Our Core value
 Absolute integrity in everything that we do or say.
 People (our client and staff) are number one in everything we do.
 Products Service that works.
 Equal opportunity for all.
 Long range vision.
Our People
Our team is composed of professionals with various functional and technical expertise; diverse and broad-based hands-on experience; from different industries. On every client engagement and service, we assemble relevant teams of Analysts, Business Strategists, Talent Management Specialists, Financial Analysts, and Relationship Management Experts to ensure that we deliver optimum value to the client.

The contact representative will contribute to the agency’s mission through direct and personal service to the public. In addition the contact re will obtain information in order to determine the eligibility and entitlement to the programme administered by PC and use of state of the art technology to access and update information about claims for benefit and other PC service
Key Requirement
• Must meet with the interview panel
• Travel Required
Duties
Contact rep (service rep) will answer general and technical question, provide information about
PC management programme.
• Process social management card.
• Assist with the completion of the firm’s research and analyze benefit payment with customer to
• Obtain and clarify information
Qualification
All qualification must be met by the closing date of this job opening.
If you are qualified by experience, you must have 52 weeks full time work experience performing all
Or most of the following task
• Applying laws rules or regulation and written guidelines
• Communicating orally to provide information, assistance or instruction to members of the general
• Public.
• Performing administrative and clerical process using a computer to discrepancies, associate
Document with related files

I do not want to be contacted by telemarketers.


Industry:
Customer Service
Job type:
Full Time
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