Customer Service Representative

Posted by paula abidel - VERIFIED EMPLOYER VERIFIED15 Feb 10:28 amIkeja, Lagos

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutio
Serves customers by providing product and service information; resolving product and service problems.
Minimum of HND in any relevant discipline
Customer Service,
Product Knowledge,
Problem Solving,
Market Knowledge,
Documentation Skills,
Listening and Phone Skills,
Resolving Conflict,
Analyzing Information ,
Good mastery of MS Office,
Must be a resident of Lagos state
applicable candidates should submit a copy of their resume not later than February 29, 2016

I do not want to be contacted by telemarketers.

Customer Service
Job type:
Full Time
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