Customer Service Officer

Posted by Rising Light Global Company Limited MEMBER10 Nov 1:32 pmIkoyi-Obalende, Lagos

Our client, in the laundry & dry cleaning industry, located in Ojota area of Lagos, has vacancies for four (4) Customer Service Officers.

The Job:

1. Achieve 95% Customer retention through provision of excellent and personalised services;
2. Win 20 new customers monthly through telemarketing
3. Render weekly report of your activities by 9am Mondays
4. Attend weekly briefings and training at the HQ office Thursdays.
5. Manage the outlet and the company property therein.

Educational qualifications:

B.Sc. In the social sciences or related disciplines.

Experience: 1 - 2 years in customer service & front office related jobs.

Skills:

Demonstrable evidence in handling customer service issues - objections, complaints, service failure, etc.
Communicate fluently in English language.
Must be a team player

Desired gender: ONLY SINGLE FEMALES should apply.

Age: 27 years and below

Location: Must be ready to work in any part of Lagos.

Qualities:

Must be friendly
Have a passion for solving customers' problems
Ability to speak with strangers without inhibitions.

Remuneration:

The company operates a pay-for-performance compensation structure. There is a Fixed and variable salary. The more you achieve your targets the higher your potential to earn more. Plus other benefits.

How to apply:

Interested and qualified candidates should forward their CVs and cover letters via the apply link provided. not later than November 24 2016.


Industry:
Fashion / Beauty
Company website:
www.risinglightglobal1.com
Job type:
Full Time
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