Posted by Bukola Esther - VERIFIED EMPLOYER VERIFIED30 Jan 10:17 pmLagos Mainland, Lagos
We’re searching for a Customer Service Representative who will be responsible for a diverse range of support needs. This position receives inbound phone calls, and makes client outbound calls. Documenting accounts and submitting orders in a professional manner is expected. An ideal Customer Service Representative would be able to work independently with limited or no supervision at times, have a solid understanding of basic computer tasks, type 40+ words per minute, and embrace phone etiquette. This role demands strong communication skills, both verbal and written. This individual must enjoy talking with inquiring callers and client interaction.
Minimum of Bachelor Degree required.
Typing: 35-40 wpm with 40 (adjusted) highly recommended
Possess administrative skills
Good communication skills with professionals
Ability to reason, problem solve, and think outside the box
Multi-task a variety of issues
Good organization skills and can prioritize tasks
Proficient in Microsoft Office programs
Good attention to detail
Flexible and adaptable to changes in environment and industry
Team Player; work well with others
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