Customer service assistant

Posted by EL Soma Construction Limited MEMBER16 Nov 2:09 pmKosofe, Lagos

we need the service of customer service assistant
Job description:
As a Customer Service Assistant, you will be part of the Customer Service team.
We are looking for an open-minded and outgoing person with extensive marketing and event management experience.
Your areas of responsibility include:
Assisting selling processes for our customers and generating additional Sales
Coordinating information to customers browsing our websites,
Including after sales support.
Performing phone conversations with customers to answer their questions, provide information and advise them.
Handling special requests and complaints of customers
Collecting and storing useful data within our backend system
Ensuring follow up through emails, phone or any required means.
Qualification:
A Bachelors or HND Degree.in related field
Skills:
Customer Service experience.
Ability to self-organize multiple tasks well and to complete them on time with a clear focus on results
Ability to foster and maintain relationships with individuals.
Excellent negotiation skills and strong communication skills - proven results with key decision makers
Willingness to work well in a team
Application deadline: 27th November, 2016


Industry:
Civil Engineering / Construction
Job type:
Full Time
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