Customer Care Representatives

Posted by octagon Globbal Resources Nig Ltd VERIFIED26 Sep 10:40 amLekki, Lagos

Job Duties:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed

A minimum of OND is required
Must be resident in Lagos
Must not be above 30 years

Application Deadline: 14th October 2016

Customer Service
Job type:
Full Time
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