Customer care representative needed

Posted by Gigatt Global Limited MEMBER14 Oct 10:24 amLekki, Lagos

A reputable company need the service of customer care executive
Job description:
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
Behavioral profile: Ability to work with little or no supervision
Qualification and experience needed: OND or Diploma in any related field and 3 years working experience as a customer service agent in a recognize organisation
Renumeration: Attractive package
Interested applicant should apply
Application deadline: 23rd november, 2016

Customer Service
Job type:
Full Time
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