Customer Care Officer

Posted by LINET Concept - VERIFIED EMPLOYER VERIFIED24 Feb 3:40 pmIgando/Ikotun, Lagos

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.


Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

QUALIFICATION: HND, BSC in relevant discipline with 1-2 years of experience

I do not want to be contacted by telemarketers.

Business / Corporate Management
Job type:
Full Time
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