Contact Center Setup

For sale by NanoTouch Solutions VERIFIED27 Oct 4:31 pmYaba, Lagos


At NanoTouch Solutions, we follow a 5-phase cycle when setting up a new call center operation. Each of the phases can be customized specific to each individual organization. The phases are as follows:

Phase 1: Call Center set up
Phase 2: Project development and preliminary set-up
Phase 3: Agent orientation, training workshops and implementation
Phase 4: Project status assessment (off site)
Phase 5: Train and oversee the call center manager (train the trainer)

In essence, the cycle is: planning, recruiting, development, training, and implementation.

When it comes to call center solutions such as; Site Feasibility, Center Design, Re-engineering, Developing Productivity Incentives, Hardware and Software Selection.
NanoTouch Solutions has invested many years in research and has the expertise to provide personal recommendations when selecting and dealing with the best vendors.
Our objective is to help you receive quality products and services at the most cost effective prices and in the time frame anticipated.
NanoTouch Solutions can help with setting up a brand new call center, expanding or re-engineering an existing center, or to guide our clients through the relocation and consolidation process.

Prices are based on the number of agents, location and type of computer hardware installed.

Kindly call or email us for charges.

Service type:
Media / Entertainment
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