Client Service Officer

Posted by Obata Taye Nancy - VERIFIED EMPLOYER VERIFIED23 Feb 4:00 pmLagos Mainland, Lagos

Provide client support services in accurate and
timely fashion.
Maintain high level of professionalism and
competence in every client interaction.
Build positive and productive relationships with
clients.
Make frequent client calls and visits to strengthen
client relationships.
Analyze and resolve service issues promptly.
Inform management about complex client issues
and resolutions.
Maintain client focused working environment for
team.
Work in compliance with company policies and
procedures.
Identify and develop new business opportunities
with client contacts.
Utilize effective problem solving and time
management skills in client service operations.
Assist in risk assessment and mitigation activities.
Develop process improvements to enhance
service efficiency and effectiveness.
Provide assistance to less experienced staffs when
needed.
Attend educational trainings and workshops for
professional growth.
Provide support in new product development and
enhancement activities.
Qualification Requirements:
Candidate with minimum of ND, HND, BSc in any
discipline should apply.
How to Apply:
Qualified and interested candidate should send their CV to the above email
Note: for residents in Lagos only

I do not want to be contacted by telemarketers.


Industry:
Customer Service
Job type:
Full Time
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