Bulk Teller Manager

Posted by Kemi Omagbe - VERIFIED EMPLOYER VERIFIED22 Jan 11:21 amLekki, Lagos

Job Description:
• Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers.
• Promote and advise on the bank's products and services.
• Receive and count working cash at beginning of shift
• Identify customers, validate and cash checks
• Accept cash and checks for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveller’s checks and exchanging foreign currency
• Perform services for customers such as ordering bank cards and checks
• Receive and verify loan payments, mortgage payments and utility bill payments
• Record all transactions promptly, accurately and in compliance with bank procedures
• Balance currency, cash and checks in cash drawer at end of each shift
• Answer inquiries regarding checking and savings accounts and other bank related products
• Attempt to resolve issues and problems with customer's accounts
• Initiate and open new accounts
• Explain, advice on and promote bank products and services to customers
• Identify referral opportunities and make relevant referrals
• Ensure compliance with all internal controls and established policies and procedures

• First Degree in Financial Studies, Professional Qualifications an added advantage With minimum of 5 years Post NYSC Qualification, with Minimum of 4years in a similar role.
• Some clerical, administrative, cash handling, sales or customer service experience preferred
• Knowledge of customer service principles
• Relevant computer skills
• On-the-job training usually provided
Key Competencies:
• Strong numerical ability
• Good listening and communication skills
• Customer service orientation
• Accuracy and attention to detail
• Time management
• Problem solving
• Honesty and integrity
• Teamwork
• Stress tolerance

I do not want to be contacted by telemarketers.

Business / Corporate Management
Job type:
Full Time
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